Terms & conditions for The Chartham Skin & Medical Aesthetics Clinic

By using this website or booking treatments with The Chartham Skin and Medical Clinic, you agree to the following terms and conditions. We are committed to providing expert nurse-led care in Chartham, Kent.

Booking and cancellation policy

All treatments are subject to a consultation and a medical suitability assessment. The clinic reserves the right to decline treatment where it is considered unsuitable or unsafe. Clients are responsible for providing complete and accurate medical history information prior to treatment. Failure to disclose relevant information may affect treatment safety and results. Certain treatments may require a deposit to secure the booking, which is generally non-refundable unless otherwise stated. We kindly request a minimum of 48 hours’ notice for appointment cancellations or rescheduling. Late cancellations or missed appointments may result in the loss of your deposit or a cancellation fee.

Payment and refund policy

All treatments are subject to a consultation and a medical suitability assessment. The clinic reserves the right to decline treatment where it is considered unsuitable or unsafe. Clients are responsible for providing complete and accurate medical history information prior to treatment. Failure to disclose relevant information may affect treatment safety and results. Certain treatments may require a deposit to secure the booking, which is generally non-refundable unless otherwise stated. We kindly request a minimum of 48 hours’ notice for appointment cancellations or rescheduling. Late cancellations or missed appointments may result in the loss of your deposit or a cancellation fee.

Pre- and post-treatment care

All treatments are subject to a consultation and a medical suitability assessment. The clinic reserves the right to decline treatment where it is considered unsuitable or unsafe. Clients are responsible for providing complete and accurate medical history information prior to treatment. Failure to disclose relevant information may affect treatment safety and results. Certain treatments may require a deposit to secure the booking, which is generally non-refundable unless otherwise stated. We kindly request a minimum of 48 hours’ notice for appointment cancellations or rescheduling. Late cancellations or missed appointments may result in the loss of your deposit or a cancellation fee.

Commitment to your safety and privacy

All treatments are subject to a consultation and a medical suitability assessment. The clinic reserves the right to decline treatment where it is considered unsuitable or unsafe. Clients are responsible for providing complete and accurate medical history information prior to treatment. Failure to disclose relevant information may affect treatment safety and results. Certain treatments may require a deposit to secure the booking, which is generally non-refundable unless otherwise stated. We kindly request a minimum of 48 hours’ notice for appointment cancellations or rescheduling. Late cancellations or missed appointments may result in the loss of your deposit or a cancellation fee.